Terms of Service

Welcome to Nexbot.live. These Terms of Service ("Terms") govern your use of our services. By using Nexbot.live, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Nexbot.live services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.

2. User Eligibility

To use our services, you must:

• Be at least 18 years old
• Have the authority to enter into this agreement
• Provide accurate and complete registration information
• Maintain the security of your account credentials

3. Service Description

Nexbot.live provides AI-powered customer engagement solutions including:

• Website chatbot integration
• Social media messaging platform integration
• Analytics and reporting tools
• Customer interaction management

4. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to the service
• Interfere with or disrupt the service
• Upload malicious code or content
• Impersonate others or provide false information
• Violate any applicable laws or regulations

5. User Responsibilities

As a user, you are responsible for:

• Maintaining account security
• Complying with all applicable laws
• Ensuring appropriate use by your team members
• Protecting confidential information
• Promptly reporting any security issues

6. Intellectual Property

All content, features, and functionality of Nexbot.live are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content
• Reverse engineer our services
• Remove any copyright or proprietary notices
• Use our trademarks without permission

7. Privacy and Data

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices described therein.

8. Service Limitations

We strive to maintain high availability but:

• Do not guarantee uninterrupted service
• May modify or discontinue features
• Reserve the right to limit service usage
• May perform maintenance as needed

9. Payment Terms

For paid services:

• Fees are non-refundable unless required by law
• We may modify pricing with notice
• You are responsible for applicable taxes
• Late payments may result in service suspension

10. Termination

We may suspend or terminate your access if:

• You violate these Terms
• You fail to pay applicable fees
• We are required to do so by law
• We discontinue the service

11. Liability Limitations

To the extent permitted by law:

• We provide the service "as is"
• We disclaim all warranties
• We limit our liability for damages
• We are not liable for consequential damages

12. Dispute Resolution

Any disputes shall be:

• Governed by Australian law
• Subject to the jurisdiction of Victorian courts
• First attempted to be resolved informally
• Subject to mandatory mediation before litigation

13. Changes to Terms

We may update these Terms periodically. Continued use of the service after changes constitutes acceptance of the new Terms. We will notify users of material changes.

14. Contact Information

For questions about these Terms:

• Email: legal@nexbot.live
• Phone: +61 3 6163 9694
• Address: PO. Box 810 Croydon, VIC 3136, AU